Privacy Policy
At Universal Space Consultant, we are committed to safeguarding your personal data with the utmost transparency and integrity. Our Privacy Policy is designed to inform you how we collect, use, and protect your personal information in compliance with our business model and applicable data protection regulations.
1. Information We Collect
Universal Space Consultant collects information necessary to provide and manage our guidance and coordination services. We obtain:
Personal Information
Including but not limited to your name, address, phone number, email address, and ZIP code when you register for services, request guidance, or contact us for support.
Financial Information
Credit card details or banking information when you pay for our service assistance fees. This is collected through secure, third-party payment processors.
Service Usage Data
Information about your interactions with our website and services, including IP addresses, browser type, pages visited, time spent, and device type, to improve your experience and monitor site performance.
Service Request Data
Information related to the guidance and coordination services you request, such as which providers you're interested in, what assistance you need, and communication notes from our support team. This data is collected through forms, phone conversations, and online interactions.
2. Why We Collect Information
We collect data to:
Provide Services
Your personal and service data is required to understand your needs, provide guidance, coordinate with service providers on your behalf, process service requests, and facilitate account management.
Customer Support
We use your contact and service data to provide technical support, respond to inquiries, and resolve any issues you experience with our services.
Billing and Payments
Your financial data is used to process payments for our service assistance fees. These fees are clearly disclosed on our website and are separate from any provider charges.
Improvement and Communication
With your consent, we use non-identifying data to improve our services, assess site traffic, and offer information about our offerings. We ensure that any data collected is transparent and compliant with applicable regulations.
3. Third-Party Service Providers
Universal Space Consultant partners with third-party vendors, including payment processors, for services like secure payment handling. We ensure they adhere to strict privacy standards. We do not share your information with cable, internet, or streaming service providers without your explicit written consent and authorization. When we coordinate with providers on your behalf, we do so only with your permission and through proper channels.
4. Transparency in Data Handling
Universal Space Consultant prides itself on full transparency regarding data usage:
Service Fees
All charges for our services are clearly disclosed upfront before you commit. We provide transparent pricing and never engage in misleading practices.
Provider Coordination
When we coordinate with service providers on your behalf, we do so only with your explicit authorization. We never access your provider account or share your information without your permission.
No Password Collection
We do not collect or request your service provider account passwords or sensitive credentials. Your account security is our priority.
5. Data Security
We take rigorous measures to secure your personal information:
Encryption
All sensitive data, such as financial and personal information, is encrypted during transmission using HTTPS and storage using industry-standard protocols.
Access Control
Only authorized employees with specific roles have access to your data, and they are bound by confidentiality agreements.
Secure Payment Gateways
We use industry-standard, third-party payment processors to handle transactions securely.
If a data breach occurs, Universal Space Consultant will notify you and relevant authorities as required by law.
6. Your Rights and Control
You have the right to:
Access and Correct Your Data
At any time, you can request to view, update, or correct your personal information by contacting us.
Request Data Deletion
You can request that your personal data be erased from our systems if it is no longer required for the services you use, subject to legal retention requirements.
Opt-Out of Marketing
You have full control over whether you receive marketing communications from Universal Space Consultant. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us.
Withdraw Consent
If you've provided consent for specific data uses, you can withdraw that consent at any time.
7. Data Retention
We retain your personal data for as long as necessary to provide services and fulfill our legal obligations. After you discontinue our services, we retain records for a reasonable period for billing, legal compliance, and dispute resolution purposes, then securely delete your data.
8. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings in your browser. Disabling cookies may affect website functionality.
9. Children's Privacy
Universal Space Consultant services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately and notify parents/guardians.
10. Policy Changes
Universal Space Consultant may update this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on this page. Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us at:
- Phone: (877) 496-9717
- Contact Form: Contact Us
Last Updated: January 2026